LoyaltyLion API

Name: LoyaltyLion API
Brand: LoyaltyLion API
Availability: InStock

✓ Official Vendor SpecMarketingMarketing AutomationapiKey29 EndpointsREST

For Agents

Run a LoyaltyLion loyalty programme - create activities, award and redeem points, sync customers and orders, manage rewards and reviews - across 29 endpoints with header-based API key auth.

Install Jentic One Beta

Connect the LoyaltyLion API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the LoyaltyLion API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with LoyaltyLion API.

Create activities that award points for behaviours such as referrals, sign-ups, or product reviews

Award or remove points from a customer's loyalty balance with an audit trail

Redeem an available reward for a customer and refund it if the order is later cancelled

GET STARTED

Start building with LoyaltyLion API

Explore with Jentic

View OpenAPI Document

Use Cases

Patterns agents use LoyaltyLion API for, with concrete tasks.

★ Headless ecommerce loyalty programme

Headless storefronts call LoyaltyLion to award points on order completion, redeem rewards at checkout, and display the customer's balance and transaction history in their account page. With activity, customer, and rewards endpoints all available, the front end can run the entire member experience without server-side LoyaltyLion widgets. Most teams ship the integration in a week.

On order webhook, POST /customers/{id}/points to award the earned points, then GET /customers/{id}/rewards before checkout to render available rewards.

Marketing campaign-driven point bonuses

Marketing teams trigger one-off point bonuses for customers who match campaign criteria - VIP tiers, lapsed buyers, or referral winners. POST /customers/{id}/points awards the bonus and the corresponding webhook lets the email tool send the 'you earned points' message, closing the loop without a CSV upload.

Iterate over the segment's customer IDs and POST /customers/{id}/points with the bonus amount and a campaign-tagged reason string.

Reviews-for-points programme

Brands incentivise reviews by awarding points when a customer submits one. The Reviews and Activities endpoints let a review platform notify LoyaltyLion of each accepted review and the API awards the configured point total automatically. Refund handling covers the case where a review is later removed for moderation.

On review-approved event, POST /activities with the review activity type and customer ID, and confirm the customer's transaction history shows the new earned entry.

Agent-driven loyalty assistant via Jentic

An AI customer-service agent answers 'how many points do I have?' and 'what can I redeem?' by calling LoyaltyLion through Jentic. The agent fetches the customer record and available rewards, then if the customer asks to redeem, executes the redemption against the right reward. Jentic isolates the API key so the agent never holds the raw secret.

Use Jentic to search 'list customer rewards', load GET /customers/{id}/rewards, execute it with the customer ID from the chat session, and present the redeemable rewards.

Key Endpoints

29 endpoints — loyaltylion is a loyalty and rewards platform whose api exposes the activity, customer, points, rewards, orders, reviews, transactions, and webhook surface needed to run a points-based programme.

METHOD

PATH

DESCRIPTION

POST

/customers/{id}/points

Award points to a customer

POST

/customers/{id}/points/remove

Remove points from a customer

GET

/customers/{id}/rewards

List rewards available to a customer

POST

/customers/{id}/rewards/{reward_id}/redeem

Redeem a reward

POST

/customers/{id}/rewards/{reward_id}/refund

Refund a redeemed reward

GET

/customers/{id}/transactions

List a customer's transaction history

POST

/activities

Create a points-earning activity

GET

/orders

List synced orders

POST

/customers/{id}/points

Award points to a customer

POST

/customers/{id}/points/remove

Remove points from a customer

GET

/customers/{id}/rewards

List rewards available to a customer

POST

/customers/{id}/rewards/{reward_id}/redeem

Redeem a reward

POST

/customers/{id}/rewards/{reward_id}/refund

Refund a redeemed reward

Why Jentic?

Three things that make agents converge on Jentic-routed access.

Credential isolation

Your LoyaltyLion API key is stored once, encrypted, by your own Jentic One instance and injected into the Authorization header at execution time. It never enters the agent's prompt, logs, or context.

Intent-based discovery

Agents search Jentic by intent such as 'award loyalty points' or 'redeem a loyalty reward', and Jentic returns the matching LoyaltyLion operation with its input schema so the agent calls the right endpoint without browsing the reference docs.

Time to first call

FAQs

Specific to using LoyaltyLion API through Jentic.

What authentication does the LoyaltyLion API use?

The LoyaltyLion API uses an API key sent in the Authorization header - issued from the LoyaltyLion admin under Developer settings. Through Jentic, the key is stored encrypted in the vault and the agent receives a scoped reference, so the raw key never appears in agent context.

Can I award points to a customer through the LoyaltyLion API?

Yes. POST /customers/{id}/points awards points with a reason string, and POST /customers/{id}/points/remove deducts them. Use Jentic search 'award loyalty points' to load the operation and supply the customer ID, point total, and reason.

What are the rate limits for the LoyaltyLion API?

LoyaltyLion applies per-account rate limits and returns HTTP 429 when exceeded; the published guidance is to retry with exponential backoff. Jentic forwards 429 responses unchanged so an agent backs off cleanly rather than retrying in a tight loop.

How do I redeem a reward for a customer through Jentic?

Search Jentic for 'redeem loyaltylion reward', load POST /customers/{id}/rewards/{reward_id}/redeem, and execute it with the customer and reward IDs. If the order is later cancelled, call /customers/{id}/rewards/{reward_id}/refund to reverse the redemption.

Does the LoyaltyLion API support webhooks for loyalty events?

Yes. The Webhooks resource lets you subscribe to events such as points awarded and reward redeemed, so downstream systems (email, CRM) can react without polling. Use the dedicated Webhooks endpoints to manage subscriptions.

Can I sync orders into LoyaltyLion from a custom storefront?

Yes. The Orders resource accepts order data from any storefront, not just Shopify, so points accrue against the right customer and order ID. List endpoints also let you reconcile orders LoyaltyLion has on file.

Can I limit what my agent is allowed to do with the LoyaltyLion API?

Yes. Because LoyaltyLion puts the customer id in the URL path, a rule in your self-hosted Jentic One can pin the agent to a single customer and let it read that customer's rewards and transactions and award points, and nothing else. You decide which operations the agent may call, so sensitive ones such as removing points (POST /customers/{id}/points/remove) or refunding a reward (POST /customers/{id}/rewards/{reward_id}/refund) stay off unless you add them. Your own rules govern which endpoints and credentials the agent uses at execution time.

LoyaltyLion API

Connect the LoyaltyLion API to your agent

Capabilities

Start building with LoyaltyLion API

Use Cases

Key Endpoints

Why Jentic?

Related APIs

FAQs